Knowledgebase article 14
Surface Tablet Not Syncing
Surface Tablet not syncing files and other settings.
The most common cause is activating battery saver. Battery saver is on when a green leaf appears over the battery icon. Battery saver should be set to activate at 20%. This is the default setting. When battery saver is on Windows will not sync any files to conserve battery. A restart is sometimes necessary to trigger the sync to start again.
- Feb 1, 2018